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2023-09-25
Dear Valued Client,
In regard to the recent PU Prime system upgrade, we are fully aware of its implication on the account opening and registration process.
We are pleased to inform that all the systems and processes had been restored and fully functional. Hence, we encourage our clients to login into client portal to complete the registration.
We would like to express our gratitude for your patience and understanding in this matter.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 437 3105.
2023-09-25
Dear Valued Client,
PU Prime have recently completed a system upgrade on the following date and time.
We are pleased to inform that the system upgrade had been completed successfully.
All the systems and processes had been restored and fully functional.
We would like to express our gratitude for your patience and understanding during the period of system upgrade.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.
2023-09-22
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.
2023-09-20
Dear Valued Client,
To ensure the continued performance, reliability, and security of our systems, PU Prime will upgrade its system on:
Access to our Client Portal, IB Portal and PU Prime Application will not be available during the hours mentioned above.
All the functions will be suspended. (Including deposit and withdrawal)
The following systems/processes would not be affected:
1) MT4
2) MT5
3) PU Social
4) Web Trader
5) CPA Cellxpert
6) PAMM
7) MAM
We would like to advise clients to manage their account and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from getting closed due to a margin call.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.net or phone +1 888 884 3983.
2023-09-15
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com or phone +248 4373 105.
2023-09-14
Dear Valued Client,
Please be advised that the trading hours of CHINA50.s will be optimised from 18th September 2023 onwards to further enhance the competitiveness and improve the trading environment.
Please refer to the table below for adjustment:
*All dates and times are provided in GMT+3 (Server Time in MT4/MT5.)
Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: info@puprime.com
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Risk Warning: Contracts for Difference (CFDs) trading carries a high level of risk to your capital and can result in losses, you should only trade with money you can afford to lose. CFDs trading may not be suitable for all investors, please ensure that you fully understand the risks involved and take appropriate measures to manage them. Please read the relevant Risk Disclosure document carefully, available here: Legal Documentation.
PU Prime is a business name of PU Prime LLC. PU Prime LLC is registered in St. Vincent and the Grenadines with registration number: 271 LLC 2020, registered office at 1 Floor, First St Vincent Bank Building, James Street, Kingstown, St. Vincent and the Grenadines.
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