Important Notice: Restoration from AWS Outage

Dear Valued Clients,

We are pleased to inform you that the earlier outage affecting Amazon Web Services (AWS) has been fully resolved. All PU Prime services including the PU Prime Apps, Client Portal, IB Portal, as well as deposit and withdrawal functions have now been restored to normal operation.

Clients are now able to access all services without interruption. We sincerely apologise for any inconvenience or disruption this may have caused to your trading experience. We continue to monitor our systems closely to ensure stability and to prevent any recurrence of similar disruptions in the future.

Your understanding, patience and trust during this time are greatly appreciated. We value the continued support you have shown to PU Prime and remain dedicated to providing a seamless and secure trading environment for all our clients worldwide.

For trading-related enquiries such as positions, margin and other trading account operations, please contact our Trading Support Team via email at trading@puprime.net. For all other questions or assistance, please reach out to our Customer Care Team via Live Chat, email: info@puprime.net or phone +1 888 884 3983.